Privacy Policy

Melody Mender respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your information when you visit our website, purchase products, rent instruments, or request repair services. 

Information We Collect 

We may collect personal information such as: 

  • Name 

  • Billing and shipping address 

  • Email address 

  • Phone number 

  • Payment information (processed securely by third-party providers) 

  • Identification details for rental agreements (when required) 

We also collect limited website usage data (such as IP address and browser type) through cookies and analytics tools to improve our site. 

How We Use Your Information 

We use your information to: 

  • Process sales and rental transactions 

  • Create and manage rental agreements 

  • Provide repair services 

  • Communicate order and service updates 

  • Improve our website and customer experience 

  • Comply with legal requirements 

We do not sell your personal information. 

Payments 

Online payments are processed through secure third-party payment providers. We do not store full credit card information on our servers. 

Information Sharing 

We may share information with trusted service providers (such as payment processors and shipping carriers) and when required by law. 

Data Security 

We use reasonable security measures to protect your information. However, no online transmission is completely secure. 

Your Rights 

You may request access to, correction of, or deletion of your personal information by contacting us. 

Contact Us 

If you have questions about this Privacy Policy, please contact at melodymender@gmail.com or 651-212-8490.